Understanding the issues that arise with your Bosch CCTV can be challenging, therefore our helpful staff has compiled a guide to assist you in resolving them.
1. Verify Camera Connection And Power
Occasionally, an issue might be as simple as a severed wire, or it could be because the network is now down. Internet protocol (IP) systems typically contain LED indicators for transferring data to the network, however they may be concealed within the camera.
If the camera’s LEDs do not illuminate, you should verify that the camera is powered outside (plugged into the wall). If your camera is powered by electricity rather than a battery, you will need to ensure that it is getting the correct wattage, as a pan-tilt-zoom camera will need more watts than a standard socket can provide.
2. Discover And Ping The Camera
Checking the camera’s directory will show the camera’s IP address. After locating your address, you can “ping” it on your laptop or mobile device to determine the quality of the connection.
Inputting “cmd” into the Windows search engine should launch a DOS command prompt. When this window appears, you will be prompted to enter “ping” and the IP address.
The screen may display either ‘Request Time Out’ or ‘Destination Host Unreachable.’ If so, verify if the device you are using is connected to the same connection as your camera. If the camera is visible on the network, try connecting using a web browser.
3. Know Username And Password
If you can ping your Bosch CCTV but cannot establish a connection, you may have entered an incorrect username or password. If this is the cause, you should consult the handbook.
4. Check ARP Tables
If you have many cameras, you must verify that each one has a unique IP address; otherwise, you may not be able to watch any of them.
5. Confirm there is no IP conflict
If you have multiple cameras, you must ensure that they have unique IP addresses; otherwise, you may be unable to view any or all of them.
Some Things to Do To Ensure Proper Bosch CCTV Function
- Update the system – Ensure that your camera’s software is current. You may accomplish this by linking to VMS and go to the web page for the camera.
- Reboot the camera – Sometimes this is the first step we take – switch the device off for 10 to 20 seconds and re-enter the settings.
- Check the cords – Ensure that the connectors are straight and unbroken, since kinks or frayed cables may be the source of your issue.
Factory reset the camera if none of these steps work. If all the other things fail seek help from an experts like us who can help you get things back on track. We have extensive experience with handling all types of CCTV repair. For more details about our Bosch CCTV repair, please call CCTV Installation Melbourne at 03 8609 6092 or use this Online Form To send us queries and service requests.